Support Assistant

Support Assistant – Days

Job
-013-SA-JW-WEB

Location:

1 Johnston Way, Lisburn, BT28 2XE

Salary: £13.15 per hour

Hours:

24‑hour & 36‑hour contracts available, 7‑day cover

Support Assistants are required to work flexibly and be available to work unsociable hours and public holidays on a rotational basis. The role requires providing person‑centred support to individuals with learning disabilities, autism and complex needs in a 24‑hour intensive support service environment.

• Assist service users with activities of daily living and facilitate inclusion in a range of activities.
• Support service users with identified personal care and support needs.

• Minimum of 6 months caring experience (paid employment or personal caring responsibilities).
• Effective verbal and written communication skills including numeracy.
• Working knowledge of the needs of people with learning disabilities.
• Demonstratable understanding of behaviours that challenge.

• Annual leave 5.6 weeks pro rata (including public holidays), increasing to 6.6 weeks after 5 years and 7 weeks after 10 years.
• Paid breaks, free tea and coffee, and a recognition & reward scheme.
• Paid annual NISCC registration fees, discounts at over 600 online and high‑street stores and restaurants.
• Investment in People accredited organisation with commitment to development through paid training and learning opportunities, including QCF Level 3.
• Enhanced rate of pay for working on bank holidays, and auto‑enrolment pension scheme with 5% employee and 4% employer contribution.
• Occupational sick pay (2 weeks full pay, 2 weeks half pay after 6 months of service).
• Employee Assistance Programme including access to 24/7 doctors support.
• Successful candidate will be supported and trained in CPI Intervention.
• Cycle to work scheme.

Friday, 23rd January 2026 at 10:00 am