Director, Analytics and Insights; RWD​/RWE

Director, Analytics and Insights (RWD/ RWE)

Apply for the Director, Analytics and Insights (RWD/ RWE) role at Norstella
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At Norstella, our mission is simple: to help our clients bring life‑saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best‑in‑class brands to help clients navigate the complexities at each step of the drug development life cycle—and get the right treatments to the right patients at the right time.

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting‑edge data solutions and expert advisory services alongside advanced technologies such as real‑world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world‑class solutions in the USA, UK, The Netherlands, Japan, China and India.

This people‑leader position is part of the Content Strategy team within Norstella Content Operations. The Director role is critical in the strategic direction of RWD / RWE transformational programs and projects to address key business priorities in collaboration with cross‑functional business units (technology, product, services etc.) focusing on:

• Optimization – Champion operational efficiency
• Utilization – Maximize data utility and unlock opportunities to leverage Norstella data across the business to drive value
• Thought Partnership – Spearhead data strategy and client engagement

• Serve as an influential RWD / RWE Content SME and thought partner advising senior leadership across Norstella
• Be an ambassador for the value of RWE data and engage with stakeholders, internal and external, to highlight opportunities for growth and enhancements which deliver additional customer value
• Own cross‑functional stakeholder relationships and client engagements, driving collaboration with business owners in Product, Services, Technology and Data Science etc.
• Own the articulation/positioning and scalable implementation of how our data resolves value for clients
• Translate complex, data‑driven concepts into business‑digestible ROI aligning with enterprise‑wide priorities
• Lead communications regarding content priorities
• Ensure clear lines of communication with product teams developing RWE roadmap items, and ensure on‑time delivery of data
• Report to executive leadership team on progress, risks and implications of strategic initiatives
• Ownership of end‑to‑end enhancement of content datasets, leading capability expansion
• Spearhead identification of whitespace, structural gaps and opportunities for new enhancements and impactful solutions, including AI‑driven ones
• Work with Product teams to scope disease area priorities, definitions and requirements, thinking strategically and commercially
• Improve processes and tools to effectively execute projects
• Extract, interpret and generate actionable insights / strategic recommendations
• Architect feasible, innovative, and scalable enhancements and solutions, including AI‑driven ones
• Work with data engineering and technology teams to product ionize processes at scale
• Establish efficient and representative testing strategies at incubator stage as part of Content validation
• Own and improve processes and tools used to complete tasks
• Strategic alignment of the following RWD / RWE Transformation streams within Content Ops:
  • Data strategy (e.g., content optimization, data governance, reconciliation of data across disparate datasets, AI enablement)
  • Operational (e.g., institutionalization of technological change, setting best practices for Content Ops, aligning operational excellence with commercial needs of Norstella)
  • Organizational (e.g., defining target operating model & upstream institutional structure, aligning talent utilization with commercial needs of…