Project Delivery Leader

Meet Our Team

Join a team that is at the forefront of industry transformation. This role will be a part of our expanding consulting business which provides a fantastic opportunity to work with an industry leading, collaborative and innovative Professional Services team.

Pega has been revolutionising the customer journey for millions, working with well‑known clients in the region, leveraging cutting‑edge technology. Pega is The Enterprise Transformation Company™ that empowers organisations to Build for Change® with groundbreaking enterprise AI decisioning and workflow automation solutions.

As the recognized leader in strategic business application by analysts such as Forrester and Gartner, we challenge companies to rethink their business models and empower them to become more efficient, smarter, and customer‑centric. Pegasystems is seeking an experienced project manager to join our dynamic team of Delivery Leaders.

• Typically manage between one and two projects, including Pega, partner, or client‑led implementations.
• Deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI.
• Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections).
• Act as a trusted advisor to the client on all aspects of Pegasystems engagement, leading communication and providing thought leadership so that the best system possible is implemented.
• Advise on Pegasystems’ delivery methodology and how this can be harmonised with a client’s methodology; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to delivery.
• Lead and coach staff toward thought leadership and project excellence.

You are a team player with a results‑driven attitude and demonstrated experience in professional services project management. Your industry knowledge and first‑class leadership skills allow you to easily engage with and influence clients. You are committed to successful project delivery and customer satisfaction while maintaining a high level of integrity.

You must be security clearable in the UK.

• BA/BS Technical Degree (MBA preferred)
• 9+ years of experience in professional services project management roles
• Scrum Certification
• Specialisation in an industry vertical or multiple verticals, and a thorough understanding of customer strategies, processes, vocabulary, and trends, and design thinking

• A rapidly growing yet well‑established business
• The world’s most innovative organisations as reference‑able clients
• Analyst‑acclaimed technology leadership in a massive emerging market
• A fast‑paced, exciting, collaborative, and rewarding sales environment within innovative industries

• Seniority level – Mid‑Senior level
• Employment type
  
  – Full‑time
• Job function – Management and Manufacturing
• Industries – Software Development and IT Services and IT Consulting

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