SAP Service Management Lead

Overview

Our Dublin based client are looking for an SAP Service Management Lead to join their team.

Great opportunity with an established business who operate in a busy and growing sector.

The position can be performed on a fully remote basis

• Participate in design workshops to understand client industry context and business requirements
• Gain familiarity with SAP accelerators and pre-configured industry solutions to support delivery where applicable
• Configure and customise SAP Service Management functionality to meet client needs, including:
• • Asset management
  • Work order planning and scheduling
  • Resource allocation
  • Service execution
• Lead the design and implementation of SAP Service Management in line with best practices and industry standards
• Drive development and ongoing maintenance of the SAP Service Management solution architecture, ensuring scalability and reliability
• Collaborate with cross-functional teams to define project scope, timelines, and resource requirements
• Produce key delivery artefacts including design/configuration documentation, functional specifications, data migration documentation, test scripts, and training materials
• Share knowledge and promote best practices within the SAP team and wider delivery teams
• Support SAP practice development through internal initiatives, sales support, and client engagement activities
• Implement and support SAP Field Service Management (FSM) to optimise field service operations
• Use SAP Plant Maintenance (PM) to support efficient maintenance processes

• Third level qualification in Computer Science, Mathematics, or a related discipline (or equivalent relevant experience)
• 7+ years' experience delivering SAP Service Management projects, with a proven track record across implementation and support
• Experience implementing S/4
  
  HANA Service Management solutions (utilities industry exposure highly desirable)
• Strong understanding of S/4
  
  HANA best practice processes, benefits, and implementation approaches
• In-depth knowledge of SAP Service Management and SAP Plant Maintenance, including configuration, customisation, and integration with other SAP modules and external systems (eg, SD, MM)
• Strong leadership skills with the ability to guide, mentor, and motivate teams in a collaborative environment
• Proven ability to engage with and build trusted relationships with senior client stakeholders

If you are interested in this role – please apply for this role with your updated CV and I will be in touch to discuss your application in detail. Or for a confidential discussion and insight into this client and role please reach out to Anthony at Fruition.

• S4/HANA Service Management
• Sap Bw
• SAP SD
• SAP MM

• Work From Home