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Enterprise Service Delivery Manager - ITIL & Customer Success
Job in
Lisburn, County Antrim, BT27, Northern Ireland, UK
Listed on 2026-07-03
Listing for:
Kerv
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Kerv is seeking a Service Delivery Manager to act as the primary advocate for their enterprise clients. This role involves ensuring services meet agreed standards, driving continuous improvement, and fostering strong relationships with stakeholders.
The ideal candidate will possess strong experience in service delivery management within a Tier-1 service provider environment and a solid understanding of ITIL processes. A focus on customer satisfaction and effective communication is essential.
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