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Tier 2 Software Support Specialist — Customer Champion
Job in
Lisburn, County Antrim, BT27, Northern Ireland, UK
Listed on 2026-07-04
Listing for:
Point of Rental Software
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Point of Rental Software in the United Kingdom is seeking a Software Support Technician - Tier 2 to enhance customer experience through exceptional support. This role involves advanced troubleshooting of software issues that Tier 1 support cannot resolve, requiring a deep technical knowledge and analytical skills.
The ideal candidate will have a minimum of 5 years' experience in a technical support role, with a strong understanding of troubleshooting techniques and related software, preferably a bachelor's degree in Computer Science or IT. This position offers an opportunity for collaboration and continuous improvement.
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