Head of Strategic Resource Planning

Contract:Full-time, Permanent
Contractual base:Either Tewkesbury, Wolverhampton, Chipping Sodbury, London, or Norwich
Hours:37.5 per week (Monday-Friday)
Workstyle:Field-based leadership role with responsibility across a wide geographic area
Other requirements:Full driving licence and access to a vehicle. An enhanced DBS and consumer checkis required for this role
Closing Date:Sunday 1 March 2026

At Bromford Flagship, we're passionate about creating the conditions for our customers — and our colleagues — to thrive. As part of our ambitious Place initiative, we’re transforming the way we plan, deploy and invest in our people and resources so we can deliver brilliant services now and in the future.

To help drive this forward, we’re looking for a Head of Strategic Resource Planning — a strategic thinker who’s energised by insight, optimisation, and the opportunity to make a big organisational impact.

You’ll lead the way in how we plan our workforce and operational capacity across key services such as our contact centre
, repairs
, and housing teams. Your work will help ensure we have the right people, in the right place, at the right time — all while delivering great customer outcomes and value for money.

This isn’t about property development or capital planning: it’s about shaping how we organise, deploy and optimise our operational resources to support future growth and deliver a consistently excellent customer experience.

You’ll build a planning framework that gives leaders clear insight, strengthens our forecasting, and improves how we make decisions. You’ll also partner closely with Finance to ensure our resource plans align with our budgets and forecasts.

• Creating and embedding a strategic resource planning framework for our Place initiative.
• Aligning people, demand and capability to our organisational priorities.
• Driving operational efficiency and helping us optimise our cost to serve.
  
  Providing scenario modelling and insight that supports confident decision‑making.
• Working closely with senior leaders as a trusted strategic advisor.
• Leading and developing a talented planning team focused on continuous improvement.

We’re looking for someone who is curious, analytical and confident working with complexity — someone who enjoys shaping new approaches and influencing senior colleagues.

• Broader technical and sector knowledge.
• A deeper understanding of what matters most to our customers.
• The chance to shape one of our most important strategic programmes.

A company car is not provided for this role, but mileage can be claimed for business travel in line with our policy.

If this role sounds like a good fit for you, please apply by Sunday 1 March
2026.

By joining Bromford, (part of Bromford Flagship Live West), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Live West Group .

For a full breakdown of the role, responsibilities and what we’re looking for, please take a look at the job description below.

Hybrid working, with the flexibility to work across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Life assurance of up to 4x annual salary

Generous holiday, occupational sick pay and paid family leave

Annual allowance to spend on benefits of your choosing, including healthcare plans, dental care, gym membership, travel insurance and much more

Fully funded professional membership [if a requirement of your role]

Continuous learning and development opportunities

We’re part of one of the biggest housing associations in the country, Bromford Flagship . As Bromford, our purpose is simple and honest: we invest in homes and…