Communications Lead

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well‑maintained.

We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward‑thinking maintenance and retrofit providers. Do you want to be part of something great?

The Communications Manager will lead internal communications, press and media activity, and corporate tone of voice across the Group, ensuring clear, consistent and strategic messaging that supports a people‑first culture, organisational growth, and strong reputation. The role will ensure communications align with business objectives, values, and the 2029 Vision, supporting engagement, operational delivery, and executive messaging across a 1,500+ employee organisation.

• Develop and deliver a structured internal communications plan across the organisation
• Ensure clear, timely and consistent communication from leadership to all employees
• Support employee engagement through multi‑channel communications (briefings, updates, campaigns)
• Translate business strategy and operational updates into accessible messaging for frontline and office teams
• Support MDs and senior leaders with internal communications and key announcements
• Manage all press external announcements, and corporate statements
• Draft and coordinate communications for contract wins, milestones, and strategic updates
• Act as the key point of contact for media and external communications
• Protect and enhance the organisation’s external reputation through controlled messaging
• Own and maintain the corporate tone of voice across all communications
• Develop and implement corporate messaging guidelines and communication standards
• Ensure consistency of messaging across internal communications, press releases, and leadership communications
• Align communications to company values:
  Teamwork, Integrity, Excellence and Respect
• Provide communications support to the Executive Director, CEO and Managing Directors Support organisational change communications and transformation initiatives
• Prepare executive briefings, key messages, and leadership communications packs
• Ensure MDs are appropriately consulted on major communications impacting operations
• Maintain and manage the Communications Risk Register (reputational, messaging and internal comms risks)
• Develop mitigation plans for high‑risk communications scenarios Support crisis and incident communications in collaboration with Executive and Operational teams
• Ensure governance and escalation processes are in place for sensitive communications
• Work closely with Marketing on outward messaging and Linked In alignment
• Ensure consistency between internal messaging, media activity, and external brand positioning
• Support strategic campaigns that align with business growth and reputation

• Proven experience in internal communications, corporate communications, or PR
• Experience operating in a large, multi‑site or operational organisation
• Experience managing senior stakeholder and executive communications
• Strong press and media writing experience
• Experience developing communication strategies and governance frameworks
• Excellent written and verbal communication skills
• Strong stakeholder management and influencing ability
• Strategic thinking with operational delivery focus
• High attention to…