RF-- Food Service Assistant

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Friends School, Lisburn. This is a great opportunity to join a world leading facilities management company.

• Monday – Thursday
• 11:00am – 14:30pm
• Term time contract starting 24 August
• 17.5 Hours Per Week

• 20 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
• Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager
• Ensure all customers are served in a quick and efficient manner
• Ensure all clothing, including footwear and personal hygiene is of the highest standards
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.