Corporate and INT Programme Support Officer

Corporate and INT Programme Support Officer

East Cornwall Primary Care Network (PCN)

Location: East Cornwall (hybrid working arrangements may be available)

Salary: £29,250 per annum

Hours: 37.5 hours per week

Contract: Fixed-Term, 18 months initially

Reports to: PCN Manager

East Cornwall Primary Care Network is seeking a highly organised, proactive and professional Corporate and INT Programme Support Officer to provide essential governance, administrative and coordination support across the PCN and the two East Cornwall Integrated Neighbourhood Teams (INTs).

This is an exciting opportunity to play a pivotal role in supporting collaborative working across primary care, community services and system partners, helping to ensure that governance processes are robust, meetings are effectively managed and key programmes maintain momentum.

Approximately half of the role will focus on PCN corporate governance and operational support
, with the remaining half dedicated to supporting the two East Cornwall Integrated Neighbourhood Teams (INTs).

You will be responsible for coordinating the full meeting cycle for the PCN Board, Operations Committee and Neighbourhood Steering Groups, ensuring agendas, papers, minutes, action logs and decision records are maintained to a high standard.

Working closely with the Clinical Director, Neighbourhood Clinical Leads, Neighbourhood Managers, Practice Managers and partner organisations, you will help ensure governance and administrative processes remain organised, accurate and timely.

You will act as a key point of contact for governance and meeting administration, supporting effective communication and collaboration across multiple organisations and stakeholders.

We are looking for someone who is:

• Highly organised and detail-focused
• Experienced in meeting administration and minute-taking
• Skilled at coordinating multiple priorities and stakeholders
• Confident using Microsoft Office and digital collaboration tools such as Microsoft Teams
• Able to work independently while maintaining strong relationships across a multi‑agency environment
• Committed to professionalism, confidentiality and high standards of governance

Experience with in healthcare, public sector, partnership working or governance environments would be advantageous.

This is a governance, administrative and coordination role. The postholder will monitor, record, chase and escalate actions where required but will not be responsible for delivering actions, leading work streams or managing projects. Responsibility for delivery remains with the relevant clinical leads, managers, practices and partner organisations.

The Corporate and INT Programme Support Officer will provide comprehensive governance, administrative and coordination support to East Cornwall Primary Care Network (PCN) and the two East Cornwall Integrated Neighbourhood Teams (INTs).

The postholder will support the full meeting cycle for the PCN Board, Operations Committee and Neighbourhood Steering Groups, including scheduling meetings, preparing agendas, collating papers, taking minutes, maintaining action trackers, maintaining decision logs and ensuring progress updates are visible.

The role will support the PCN Manager, Clinical Director, Neighbourhood Clinical Leads and Neighbourhood Managers by keeping governance and administrative processes organised, accurate and timely.

This is a support and coordination role. The postholder will track, record, chase and escalate actions where required, but will not be responsible for delivering actions owned by Clinical Leads, Neighbourhood Managers, practices, workstream leads or partner organisations. The postholder will not hold project management ownership for PCN or INT work streams.

Key Responsibilities

1. Governance and Committee Support

• Coordinate the full cycle of PCN Board and Operations Committee meetings, including scheduling, drafting agendas, collating and circulating papers, recording minutes and following up agreed actions.
• Maintain and update Board and Operations Committee work plans, decision logs and action trackers, ensuring timely progress updates are…