General Practice Assistant; GPA

General Practice Assistant (GPA) / Rosedean House Surgery / 30 hours per week

Are you passionate about patient care and looking for a rewarding role at the heart of a busy GP practice?

We are looking for a General Practice Assistant (GPA) to join our friendly, supportive, and multidisciplinary team.

This is an excellent opportunity for someone who enjoys combining hands‑on patient care with administrative responsibilities, helping to improve patient flow and reduce GP workload all while working within a clearly defined and supported scope of practice.

As a General Practice Assistant, you'll play a vital role in supporting GPs, nurses, and the wider practice team. You'll help prepare patients for consultations, carry out basic clinical tasks, manage clinical correspondence, and ensure patients receive a smooth, efficient, and compassionate service. You'll be patient-facing, organised, and confident using IT systems, with training and support provided where required.

Why Join Us?

• Work in a supportive and collaborative practice environment
• Opportunity to develop clinical and administrative skills
• Training and development provided
• Make a real difference to patients experiences every day
• Be part of a role that's growing and evolving within primary care

One Medical Group is a nationally operating, family-owned healthcare organisation dedicated to building a healthier future for all. Since our founding in 2004 in Yorkshire, we have grown from a small, community-focused company to a leading provider of NHS primary care, urgent care, community services and an innovator in healthcare property and estate solutions. Our founding vision by a committed father and daughter team remains central: delivering care with compassion, integrity and a personal touch, like the traditional family doctor.

Over two decades later, that founding spirit still guides our work.

Equality, Diversity and Inclusion

One Medical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: re

Key Responsibilities Clinical Duties

• Preparing patients by taking basic observations (blood pressure, pulse, weight)
• Performing ECGs and urine dip tests
• Supporting with wound care, dressings, and immunisations
• Explaining procedures and treatment plans to patients
• Arranging follow-up appointments and managing test results
• Liaising with hospitals and external services on behalf of clinicians
• Potential involvement in phlebotomy (subject to training and competence)

Administrative Duties

• Processing and coding clinical correspondence accurately
• Managing patient queries via phone, email, and in person
• Booking appointments, referrals, and follow-ups
• Sorting clinical post and preparing documentation for GP sign‑off
• Ensuring consulting rooms are stocked, clean, and equipment sterilised

System used: EMIS

Location: 8 Dean St, Liskeard PL14 4AQ

• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank Holidays (pro‑rata, if part‑time)
• Extra days of leave for work anniversary each year
• Enhanced Maternity;
  Paternity / Adoption pay
• Participation in OMGs refer a friend scheme
• Continued personal and professional development
• 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured
• Eye care scheme free eye test plus a contribution towards glasses
• Cycle to work scheme

• Ability to take and record basic observations (blood pressure, pulse, weight) accurately
• Experience performing basic clinical procedures (ECGs, urine dips), or willingness to training
• Experience supporting clinicians with wound care, dressings, and immunisations, or willingness to training

• Understanding of infection control and safe clinical practice
• Excellent verbal and written communication skills
• Previous experience working in a busy GP practice
• Strong IT skills and confidence using clinical systems
• Highly organised with excellent time management
• Strong attention to detail and confidentiality
• A patient‑centred, professional, and non‑judgemental approach
• Familiarity with EMIS or Systm One
• Ability to work independently and as part of a team
• Adaptable, reliable, and eager to learn

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.