Collections Specialist

Contract Collections Specialist

We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence.

Responsibilities:

• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.
• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.
• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.
• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.
• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.
• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.
• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.
• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination.

The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.