Sr. Sales Operations Analyst – Strategic Channels

The Opportunity:

Responsible for supporting the Customer Sales and Commercialization teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts. Equally responsible for providing information and guidance to internal business functions, acting as a liaison between our customers and internal teams. Unique opportunity to demonstrate leadership and ability to own key projects and sales volume.

Any MLF team member interested in being considered for this role is encouraged to apply online by January 02. Applications received beyond that date are not guaranteed consideration.

• Assist customer team with information requests, key insights, recommendations and processes (support external processes/lead and support internal processes)
• Develop a deep understanding of the team’s retail channels to provide value-added services to the customer team and customer(s)
• Create customer presentations & communications (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
• Provide high level summaries and targeted selling materials that synthesize multiple sources of data
• Assist with broker communications and business tracking; identify growth opportunities, track distribution voids, and manage direction shared with field sales support
• Work in conjunction with Sales Excellence team on key deliverables including trade show planning/management, sales samples, Sharepoint management, and sales reference documents
• Support the commercialization of innovation offerings by liaising with internal and external partners, ensuring customers’ objectives are appropriately represented and executed upon
• Provide support on all elements of customer management and data organization including new customer set-up, customer changes, item submissions
• Ensure flawless execution of forecasting and inventory management – act as liaison across functions to support seasonality and promotional planning
• Bring a culinary forward lens – leverage insights and customer priorities in work with internal culinary team; support product cuttings and ideation sessions
• Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, field sales communications, shopper marketing programs, new product launches, pricing, and more
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus

• Post-secondary education required
• 3-5 years’ work experience in a sales or marketing function
• Previous experience working with distributors an asset
• Strong computer skills (Microsoft Office)
• Strong analytical skills with the ability to gain and communicate key insights
• Strong interpersonal skills
• Good verbal and written communication skills
• Ability to work under pressure in a fast paced, demanding work environment
• Highly organized, fact-based and detail oriented
• Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Eligible for an annual performance-based bonus
• Career development opportunities
• Comprehensive benefits package, including Medical, Dental, and Vision
• 401K plan with company match
• Paid time off and holidays

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care…