O2C SAP Solution Designer

Overview

O2C SAP Solution Designer position  role provides functional and technical expertise in identifying, analyzing, and evaluating requirements for O2C applications. O2C applications include ERP Sales, Distribution, Marketing and Quality operations and other systems. Lead/co-ordinate cross-functional teams to address the systems issues and drive learning of new systems. This position is based at our corporate headquarters in Lisle, IL.

• Serve as the SAP Order-to-Cash (O2C) Subject Matter Expert (SME) with hands-on configuration expertise across SAP SD, CRM, FSCM, Receivables Management, and Open Text.
• Lead the design, implementation, and optimization of SAP O2C processes, ensuring end-to-end business requirements are met through scalable SAP solutions.
• Manage full SAP O2C lifecycle implementations, including system configuration, functional specification development, integration, testing, go-live, and post-production support.
• Collaborate with cross-functional business and IT teams to implement and deploy global ERP solutions, leveraging Agile, Hybrid, and Waterfall methodologies.
• Configure and optimize core SAP SD functionalities, including sales order management, sales contracts, variant pricing, intercompany sales, billing, credit management, rebates, and revenue recognition.
• Ensure proper integration of SD with other SAP modules including FI-AR, MM, PP, PS, and facilitate account determination procedures for SD and FI integration.
• Create and maintain functional specifications for ABAP developments, including reports, interfaces, conversions, enhancements, and forms (RICEF).
• Define and manage master data requirements critical to the O2C process such as business partners, customer hierarchies, and pricing conditions.
• Lead and coordinate system management activities including business requirements gathering, solution design, UAT, and project go-live planning and support.
• Monitor and resolve SAP O2C system issues, provide production support, and implement system improvements for optimal performance and user satisfaction.
• Provide ongoing support for SAP O2C systems, including troubleshooting issues, resolving incidents, and implementing enhancements.
• Oversee the planning and execution of ongoing SAP system enhancements, upgrades, and support, ensuring alignment with business goals.
• Ensure financial controls are maintained by responding to internal and external audit requests and ensuring compliance with corporate policies and SOX regulations across all phases of SAP-related business processes.
• Translate complex business requirements into SAP solutions and present recommendations to both technical and non-technical stakeholders.
• Design and implement scalable, compliant SAP solutions in high-pressure, fast-paced environments.
• Produce and maintain business process documentation, diagrams, and training materials as needed to support user adoption and operational readiness.
• Utilize strong analytical and presentation skills, including proficiency in Excel, PowerPoint, and SQL for creating extracts, queries, and dashboards.
• Provide mentorship and training to junior team members, guide project teams, and act as a knowledge resource for SAP O2C best practices.
• Champion change management initiatives, helping teams adapt to new processes and systems through effective communication and support.
• Prioritize and manage multiple concurrent projects, ensuring alignment with strategic goals and business priorities.

• Bachelor s degree
• At least 12 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

OR

• Master s degree
• At least 8 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

OR

• At least 14 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

• Qualified…