Business Systems Analyst - Financial Aid Systems

The Analyst, Business Financial Aid Systems delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to Covista. Leverages resources to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Financial Aid Systems builds, maintains, and improves ISS business systems and/or analytical tools.

Collaborates with internal and Covista stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.

• Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system and data analytics which supports success of ISS, Covista and multiple institutions.
• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
• Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
• Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.
• Perform annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
• Supports compliance with Federal, State and Institutional regulations.
• Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to Process Change Controls required by Internal Audit.
• Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all Covista/institutions), and provides for training and business continuity.
• Need to understand system design impacts on processing, reporting and analytics
• Is responsive and reports status of all projects and issue resolutions to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's Degree Technology, Business, Analytics, and/or Education concentration required.
• 2+ years' experience in computer science / technology / analytics field (in higher education environment preferred).
• 3+ years' experience in business process and systems / analytical tools which will be leveraged in this role.
• Working with applicable financial aid business systems (may include Banner, ProSAM, Power Faids, etc…). Preferred
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Experience working in multiple Information Technology environments preferred.
• Technical skills in understanding SQL queries and Unix/Linux commands preferred
• Analytical report writing skills using Excel and Power BI preferred
• Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Detailed and process…