Vice President, Operations

International Leak Detection (ILD) is the leading provider of roofing and waterproofing integrity testing and intelligent monitoring systems in North America. ILD is seeking a Vice President of Operations who will be accountable for the full operational and financial performance of the business, leading strategic initiatives, overseeing field and office teams and ensuring world class quality to our customers.

The ideal candidate will be a seasoned leader with a strong background in the roofing contractor, roofing consulting and/or building enclosure consulting industries. They should have a track record of supervising personnel and growing a high-quality service operation while fostering a strong team culture. An effective motivator and hands-on leader, this individual will be approachable, an excellent communicator, and skilled at making strategic decisions with a balance of confidence and collaboration.

Skills, Qualifications & Experience:

• Minimum 15 years of experience, including 5+ years in a leadership role within the roofing contractor, roofing consultant or building enclosure industries.
• Bachelors degree in engineering, construction management, or related field.
• Track record of building out new solutions/service offerings for existing markets and identifying profitable new markets.
• Demonstrated commitment to safety, teamwork, quality, and the highest professional standards.
• Proven track record of leading, supervising, coaching, and developing teams.
• Excellent communication skills and the ability to work in a dynamic environment.
• Strong work ethic and the highest ethical standards are expected.
• Track record of working in privately held organizations.
• MBA is a plus.

Leadership Style:

• Confident yet humble.
• Open, honest, and able to have tough conversations.
• A change manager, able to bridge legacy organizational strengths with new opportunities both internally and with partner organizations.
• Effective working with people at all levels, including executive leadership and board members, as well as external partners.

Responsibilities:

Operational Excellence:

• Lead all aspects of ILDs daily operations including sales, project management and project delivery teams
• Drive profitability through efficient workflows, optimized labor strategies and profit margin focused decision making.
• Collaborate with sales leads to ensure accurate, profitable and timely project pricing efforts.
• Implement best-in-class operational processes, safety programs and quality control standards.
• Exercise sound risk management principles throughout all aspects of the company and its actions. Ensure compliance with applicable rules and regulations across all geographies and customers.
• Employ effective change management strategies and tactics to drive organizational buy-in and adoption.

Leadership & Team Development:

• Build and mentor high performing teams with a focus on training, succession planning and career development
• Develop trust and maintain a positive, accessible leadership presence throughout all parts of ILD.
• Effectively communicate, collaborate with, and inspire others to achieve results.
• Intentionally maintain ILD’s strong culture that promotes safety and highest standards and enhances employee engagement and results-orientation.
• Lead a high-performing leadership team to further ILD’s objectives, steward ILD’s culture, and increase engagement at all levels in the organization.
• Ensure that strategic human resources practices, including recruitment, development and retention at all levels, are in place to deliver on ILD’s growth plans, supporting and enhancing individual and organization development.
• Manage P&L and balance sheet in line with the organization’s long-term operational goals, budgets, and forecasts.
• Provide strategic direction to the development of budgets and manage financial results to support profit goals and a stable and consistent business model.
• Ensure all capital investments are prioritized in line with ILD’s strategic plan and investment decisions are backed by data, rigorous analysis, and dialogue.

Strategic Leadership:

• Collaborate with the executive leadership team to plan and execute strategic growth.
• Identify opportunities…