Office Manager

Location: Lisnaskea (with travel across the business area as required).

Hours of work:37.5 hours per week until 31 st March 2028

Salary:SO2-PT27 £ 38,220 Gross PA + 6% Pension p ayable monthly in arrears

The Office Manager is responsible for the effective coordination and delivery of SEFF’s core organisational operations, administration systems, HR processes (with external support from Peninsula HR), compliance frameworks, and office infrastructure.

Reporting directly to the Director, the postholder will ensure that SEFF’s internal systems, governance procedures, staff support mechanisms, and operational practices are efficient, compliant, and aligned with organisational values.

The Office Manager plays a key leadership role in maintaining organisational effectiveness across all SEFF hubs and supporting the wider Management Team in delivering high-quality services.

• Director
  - Directly reporting to
• Board of Trustees
  - Indirectly reporting to
• Office Administrator
  - Direct report
• Projects Coordinator
  - Direct report
• Senior Management Team
• Board HR Sub Committee
• SEFF Staff
• SEFF Members and clients

• Contractors and service providers
• Partner groups and SEFF contacts

• Support the Director in the day-to-day operational leadership of SEFF.
• Ensure smooth coordination of administrative and office-based functions across all hubs.
• Monitor staff coverage across office locations and support planning to maintain service continuity.
• Inputting upon organisational templates, branding, signage, leaflets and office presentation.
• Lead fortnightly Core Team meetings.
• Manage requests for additional operational tasks under the direction of the Director
• Represent SEFF at meetings and public events as required.

Working under the leadership of the Director;

• Support the development, implementation and review of all HR policies, procedures and documentation, alongside input from Peninsula HR.
• Maintain and update the Staff Handbook and Policy & Procedures Manual and separate policies (ensuring Board sign-off where required via the role of the Director).
• Daily management of SEFF’s HR CRM
  - Bright HR
• Recruitment processes (application packs, advertising, shortlisting, interviews, references, audit files)
• Induction of new staff in collaboration with Director and Line Managers
• TOIL, annual leave and sickness monitoring systems
• Return-to-work procedures
• Contract amendments and addendums

• Manage all personnel records in line with GDPR.
• Under the advisory of the Director and Peninsula HR, provide guidance and mentorship to managers in relation to HR matters and good practice.
• Support grievance, disciplinary and capability procedures in collaboration with Line Managers, and the Director.
• Maintain a training records on Bright HR, and coordinate staff development opportunities.

• Contribute towards policy writing, review and controlled document management, directly reporting to the Director for policy change.
• Liaising with Peninsula HR services to ensure all HR policies are in line with legislation changes
• Ensure GDPR compliance and training across all operations.
• Prepare documentation and reports for:
  • Management Meetings
  • AGM and Annual Report
  • HR Sub-Committee Meetings
• Ensure recruitment and HR documentation meets audit and funder requirements.
• Contribute to SEFF’s monitoring and evaluation systems.
• Maintain organisational risk registers on Bright Safe CRM.
• Support financial oversight processes including:
  • Monitoring of monthly mileage returns for Core Team
• Maintain inventory systems for capital and equipment.
• Oversee asset registers and loan systems.
• Suppo…