RD- Sessional Welfare Officer N & S regions

Overview

Sessional Welfare Officer
- Wider Welfare

Responsible to: SEFF’s Director

Location:

Covering South and West of Northern Ireland

Payment: £20 per hour x 10 hours per week

Tax:
The successful respondent will be responsible for paying their own Inland revenue payments and will be responsible for their own travel costs.

• Offer advice and information on accessing welfare benefits, housing, healthcare, and other relevant services in Northern Ireland.
• Meet and provide direct support to individuals and families facing welfare challenges, and assist in completing Welfare Applications.
• Advocate on behalf of clients to ensure they receive the support and services they are entitled to.
• Respond to urgent welfare needs, offering advice and support on short-term crisis intervention, including emergency financial aid or housing support.
• Maintain confidential, professional and appropriate records of all client contact on paper, within SEFF’s Cloud Based System ‘SharePoint’, and within the department’s case management system (Advice Pro).
• Refer clients on to further SEFF services in line with identified need.
• Maintain a professional attitude at all times towards clients, staff, volunteers and all those in contact with South East Fermanagh Foundation (SEFF).
• Where appropriate attend Welfare Meetings.
• Work with a range of partner groups in support of clients requiring welfare services.

An interview will be held to award this position to the successful applicant.