Director of and Quality Improvement

Location:

Litchfield, Connecticut –

Schedule:

35 hours Mon-Fri 8:30am-4:30pm – Salary Range: $120k-$135k

This is an opportunity to strengthen the quality, effectiveness, and accountability of CJR's programs through hands-on leadership in performance and quality improvement. Reporting directly to the Chief Compliance and Quality Officer (CCQO), the Director of Performance and Quality Improvement (PQI) will translate organizational quality and compliance priorities into coordinated initiatives that improve services and outcomes for children, youth, and families. The successful candidate will oversee the day-to-day implementation of quality assurance and risk management initiatives, evaluate program effectiveness, and coordinate activities necessary to maintain CJR's licenses and accreditation.

Working with the CCQO and Senior Leadership, the Director will use program and outcome data to guide improvements and support clinical and therapeutic fidelity across CJR programming. Through strong relationships, clear communication, and consistent follow-through, this leader will help embed continuous quality improvement into daily practice while preserving the values and culture that define CJR.

CJR seeks a collaborative, principled, and results-oriented leader who combines sound clinical knowledge with the ability to turn findings into practical improvements. The ideal candidate will understand that quality assurance is not simply a matter of meeting requirements, but a means of strengthening services, supporting staff, and improving outcomes for children, youth, and families. This individual will bring credibility, strong communication skills, and a relationship-centered approach to leadership.

They will collaborate effectively with other Senior Leaders, program teams, and PQI staff to resolve problems, coordinate and project manage initiatives and sustain progress. Above all, the successful candidate will model ethical behavior, respect for all cultural identities, and a commitment to CJR's mission.

• Serve as an operational partner to the CCQO, coordinating implementation of CJR's performance and quality improvement priorities
• Supervise PQI department staff, providing direction and support to coordinate departmental responsibilities and advance quality improvement initiatives
• Serve as a member of Senior Leadership to strengthen communication and coordination across programs and participate in strategic planning
• Provide the CCQO and Senior Leadership with regular updates on program effectiveness, improvement initiatives, progress, and areas of concern
• Perform other related duties as assigned by the CCQO

• Develop comprehensive quality assurance and improvement plans in alignment with priorities established by the CCQO
• Communicate improvement plans and work with program leaders to implement initiatives that address identified concerns
• Monitor progress, evaluate results, and coordinate adjustments to support sustained improvement
• Ensure clinical and therapeutic fidelity across CJR programming, working with program leadership to address areas requiring improvement

• Coordinate all Council on Accreditation (COA) requirements under the executive leadership of the CCQO and support ongoing accreditation compliance
• Coordinate activities necessary to maintain the organization's licenses and conduct audits for compliance with licensure requirements
• Implement and monitor risk management initiatives, communicating findings and concerns to the CCQO
• Serve as a member of CJR’s Safety Committee to ensure…