People & Culture Business Partner

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Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover styles they will love and that fit perfectly so they always look—and feel—their best. The company pairs expert stylists with best‑in‑class AI and recommendation algorithms, leveraging an assortment of exclusive and national brands to meet each client’s individual tastes and needs. Founded in 2011, Stitch Fix is headquartered in San Francisco.

The People and Culture team is committed to creating a fulfilling and inspiring place to work for everyone involved in delivering the client experience—from the warehouse team to tech talent, merchandising, and stylists. We pride ourselves on fostering a fun, collaborative environment where we solve problems together and welcome bright, kind, and motivated leaders.

The People and Culture team is looking for a creative, resourceful, and organized People & Culture (P&C) Business Partner to join the team in Lithia Springs, GA. This highly collaborative, site‑based role requires at least four days per week on‑site alongside the Operations team. While strategic, success depends on close connection to daily operations, understanding site dynamics, and partnering directly with leaders and associates on the floor.

As a key contributor to Stitch Fix’s growth, you will foster a thriving culture, engaged teams, and a more productive and profitable business. You will collaborate with cross‑functional leaders, identify, develop, and implement strategies that align with business needs, and ensure the right talent, structure, culture, and processes are in place for sustained impact. You will work closely with Recruiting, Talent Development, Total Rewards, and Operations leaders on the People & Culture team and report to the Business Partner Manager at the facility.

• Play a critical role in ensuring that organizational performance management processes are effectively implemented and aligned with strategic goals.
• Develop, support and implement effective training programs to enhance employees’ skills, knowledge, and performance within warehouse operations.
• Ensure the accuracy, compliance, and effectiveness of various HR‑related documents, including Employee Records, HR Policies & Procedures, Compliance Auditing, and Benefits & Compensation. Mitigate potential legal and compliance risks through diligent review and maintenance of documentation.
• Respond to unemployment claims, accurately and timely addressing separation reasons, employment history, and relevant documentation to contest or support the claims.
• Identify and analyze People & Culture trends and metrics to provide insights and guidance on employee performance, engagement, turnover, and productivity. Use data to make informed decisions about talent acquisition, training and development, and employee retention strategies. Evaluate the effectiveness of HR programs and policies through data‑driven evaluations, optimizing HR processes and fostering a data‑informed approach.
• Maintain familiarity with and support all Stitch Fix‑wide benefits, policies & procedures, collaborating with the Benefits Team to advise and support employees throughout the LOA and accommodation process.
• Support new hire orientation and onboarding, including reviewing day‑one new‑hire paperwork to ensure a smooth start for all newly hired employees.
• Conduct impartial and thorough investigations into various workplace‑related concerns and allegations, ensuring a fair and equitable work environment and appropriately resolving conflicts or misconduct.
• Be the go‑to person for employees to get guidance or support related to our people practices and systems.
• Provide coaching and guidance to people leaders using Stitch Fix’s vision, values, and policies to help them effectively apply our people practices, particularly around performance feedback, employee relations, and development discussions.
• Manage the process, data collection, and reporting for the various tools and systems like Workday, One Model, Workforce Software, etc.…