Office Supervisor

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At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

The Office Supervisor is responsible for directing the work of associates in the warehouse/distribution office environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.

• Assists Operations Manager with the site’s planning, execution and communication of daily clerical and operational processes.
• Determine work volume, prepare work schedules, and expedite workflow to ensure maximum effectiveness within the department.
• Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
• Ensures that the warehouse clerk employees are following proper daily task procedures.
• Mentor and coach associates, including corrective actions as well as performance evaluations.
• Perform training of policies, procedures, and Standard Works to ensure processes are followed.
• Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
• Assist in the development of processes and process improvements.
• Performs general administrative functions (data entry, scanning, filing, and correspondence).
• Perform daily housekeeping of workflow by managing customer orders and information to ensure completeness and timeliness.
• Track and maintain supply order for the facility, including the offices as well as the warehouse. Manage orders against the general ledger to ensure proper budgeting.
• Responsible for invoice processing and accounts payable for the facility.
• Responsible for vetting new vendors that are not in the preferred and approved network.
• Assists site leadership in the collection of KPI data.
• Assists with site implementation, maintenance, and continual improvement of successful corporate/network programs.
• Other duties as assigned by management.

• Bachelor’s Degree (B.A/B.S.) from a four-year college; or equivalent experience and/or training; or equivalent combination of education and experience.
• 3-5 years prior related supervisory experience in an office warehouse/distribution environment.
• Experience using warehouse, transportation, and inventory management systems required.
• Strong technical skills utilizing the Microsoft Office Suite.
• Ability to motivate, train, lead, and evaluate the performance of warehouse office associates.
• Ability to interact with all levels of staff and external customers in a courteous and professional manner.
• Ability to act as a change agent and drive continual improvement.
• Ability to manage, coordinate, and prioritize multiple tasks without direct supervision.
• Ability to communicate with tact, diplomacy, and authority, when necessary.

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Leading People – Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the…