Customer Sales & Service Rep

Job Summary

Applied Industrial Technologies is hiring a full‑time Customer Service Representative in Lithia Springs, GA
. In this role you will provide professional and timely support to our sales team and customers, helping to find products and services, solve customer needs, and build ongoing positive business relationships.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.

Applied is listed as one of Forbes’ World’s Best Employers (2021) and has earned the Outstanding Employer Support award from the U.S. Navy. It is a GSA‑approved vendor with a 25% U.S. team that has 20+ years of service. Competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and a comprehensive benefits package (401(k) with company match, insurance, tuition reimbursement, employee assistance, etc.)

are just the beginning.

• A lasting career – career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work/life balance
• Team‑oriented company culture where fun is part of the work
• Local team with company backing

• Process customer inquiries, quotes, order processing, expediting/returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed
• Drive and deliver material to customers

• 1+ year customer service or inside sales experience
• Strong attention to detail
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Valid driver's license & clean driving record (MVR)
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the U.S.; sponsorship of work visas is not offered.

Come for the job. Stay for the career. Apply for immediate consideration!

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value‑added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi‑channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal‑opportunity employer and are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.