Front Desk Receptionist

Front Desk Receptionist - Lithonia, GA

Peachtree Immediate Care is a leading urgent care operator in Georgia. Our mission is to provide patients with a perfect experience so they can "Get in. Get out. Get better." We are seeking a Front Desk Receptionist to deliver excellent customer service to patients and clerical support to clinical staff.

The Front Desk Receptionist is the first point of contact for patients, requiring enthusiasm, friendliness, and strong customer‑service and communication skills.

• On-the-job Training
• Employee flat‑rate medical services at CRH-affiliated clinics
• Medical, Dental, Vision Insurance
• 401(k) Match
• Flexible Work Schedules
• Generous PTO Plan
• Employee Assistance Program
• Complimentary Financial Planning
• Collaborative Work Environment
• Growth Opportunities
• Annual Merit Increases
• Employee Referral Bonuses

• Promptly greet patients and visitors in the waiting area in a friendly and helpful manner.
• Check in patients, verify insurances, update necessary patient information in the system, and collect copay.
• Serve as a patient advocate and coordinate world‑class care with clinical staff and providers.
• Promptly answer incoming phone calls.
• Maintain a neat and orderly waiting room.
• Assist patients with ambulatory difficulties, including providing wheelchairs and assistance with walking.
• Open and close the clinic, following established procedures and reporting requirements.
• Perform additional clerical duties as necessary.

• High school diploma or equivalent.
• Minimum of one year of reception/front desk experience (e.g., coordinator, receptionist, clerk, agent, specialist).
• Customer service experience in a healthcare outpatient setting preferred.
• Ability to work up to 12‑hour shifts during the week or weekend as needed.
• Ability to escort or transport patients by wheelchair or stretcher when needed.
• Detail‑oriented with excellent interpersonal communication skills.
• Basic computer skills, including familiarity with electronic medical records.
• Typing speed of 25 words per minute.

CRH Healthcare provides a professional work environment, a strong clinical support organization, and a competitive compensation and benefits package.

CRH Healthcare is an equal opportunity employer: M/F/D/V.

• Entry level

• Full-time

• Administrative
• Medical Practices