Final Mile Fleet Manager

About TMC Transportation

TMC Transportation is the nation’s largest employee‑owned, open‑deck transportation company. Founded in 1972 and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply‑chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, join us in our Destination of Excellence
.

• 401(k) Plan
• Employee Ownership – ESOP!
• Generous Vacation Package

Immediate full‑time opening for a Dedicated Final Mile Fleet Manager working out of our office in Lithonia, Georgia.

Monday–Friday, 10 pm–6 am. Must be able to pass a background and reference check.

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick‑up and delivery requirements, maximizing revenue, driver productivity, and other established company goals, retaining drivers, and achieving an excellent safety record.

• Accept orders, optimize routes, and plan delivery schedules to maximize productivity and efficiency.
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing).
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on‑time delivery expectations are met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify customers of issues/changes that might impact customer expectations or affect load assignments.
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers’ hours of availability.
• Focus on driver retention by understanding driver requirements/preferences, monitoring driver performance to ensure driver requirements are being met, and keeping drivers informed and motivated.
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings.
• Resolve driver conflicts, problems, and requests with respect to matters such as home time, pay, equipment, and load assignments.
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies.
• Maintain records pertaining to driver performance and productivity.
• Track equipment maintenance requirements and schedule equipment for maintenance as needed.
• Participate in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the Moffett forklifts.
• Other duties may be assigned.

• Four‑year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or a related field.
• Fluent in computer applications and keyboard proficiency.
• Ability to function in a fast‑paced work environment and tolerate stress.
• Ability to plan, organize, be attentive to detail and possess a strong problem‑solving skill.
• Possess a courteous, yet assertive telephone personality.

Location:

Lithonia, GA

Salary: $–$