Patient Services Coordinator – Medical Front Desk

CNS Companies Lititz, Pennsylvania, United States

Description:

Be the Face of CNS.

At CNS Occupational Medicine, our front desk does more than greet patients and answer phones. It's where first impressions are made, relationships are built, and a busy clinic stays on track.

We're growing and looking for someone who brings energy, professionalism, and a sense of ownership to everything they do.

The right person doesn't wait to be told what needs to happen next. They anticipate, communicate, and make things happen.

• Create a welcoming, professional experience for patients, employers, and visitors.
• Manage patient registration, scheduling, check-in, and check-out.
• Coordinate communication between patients, employers, and clinical staff.
• Keep appointments, documentation, and daily clinic operations organized and moving efficiently.
• Handle employer authorizations, patient records, and administrative responsibilities.
• Support the clinical team and cross-train in additional occupational health services, including drug and alcohol testing.

• A positive attitude, strong work ethic, and natural ability to connect with people.
• Excellent communication, organization, and multitasking skills.
• Confidence navigating a busy environment while maintaining attention to detail.
• Initiative, accountability, and a willingness to jump in wherever needed.
• Comfort with computers, scheduling systems, and electronic records.
• Previous medical office or customer service experience preferred.

Occupational medicine experience is a plus, but the right mindset matters more.

We're a growing organization with big ambitions and a team that takes pride in doing things the right way. You'll have the opportunity to contribute, develop new skills, and grow alongside us.

• Monday-Friday schedule. No weekends or holidays.
• Competitive compensation and annual bonus opportunity.
• Medical, dental, and vision benefits.
• 401(k) with company contribution.
• Generous paid time off.
• Training and opportunities for professional growth.
• A team where your effort, ideas, and contributions matter.

We're looking for someone who wants to be part of our success, not just show up for a shift.