Part-Time Restoration Specialist

Who We Are

North Star’s mission is to restore women from trafficking: for freedom, for life, and forever. Motivated by the love of Jesus, we work to end trafficking and to empower survivors to reclaim the lives they were created to live through healing their whole person. In addition to other programs, North Star operates two residential programs in Lancaster and Berks counties and a separate social enterprise, Florissant Collective.

Part‑time Restoration Specialists apply trauma‑informed principles to facilitate the program and operations at the residential home and create a safe and caring environment for residents under the supervision of the Residence Manager. This is an hourly position (minimum of 16 hours weekly). Weekend and evening shifts currently available.

• Willing to sign the North Star Initiative Statement of Faith (Code of Beliefs)
• Willing to sign the Kingdom Living policy
• A current and active member and/or regular attendee of a local church
• Able to fully support the North Star Initiative's core values and ministry philosophy

• Create and maintain supportive, boundaried relationships with residents
• Promote survivor agency and mutuality
• Practice a trauma‑informed and strength‑based approach
• Maintain daily program structure under Program Director’s supervision
• Ensure residents’ safety and supervision
• Facilitate daily routines, medicine management, community meals, and devotional times
• Empower residents with life skills development
• Effectively integrate faith into interactions with others in ways that are edifying and respectful
• Transport residents, as needed
• Maintain a clean and orderly environment in the residence, reporting repairs and inventory needs to Residence Manager
• Liaise with Residence Manager to maintain inventory and house schedules
• Attend monthly all‑staff meetings and trainings
• Abide by NSI policies and procedures and ensure compliance with all mandated legal/regulatory requirements
• Provide de‑escalation during urgent residential issues
  
  Maintain consistent, thorough documentation as required by organization’s policies
• Model and maintain healthy boundaries. Support other NSI staff in their roles.
• Mediate conflicts and model healthy resolution skills, with both residents and team members. Speak well to and about residents and team members.
• Engage volunteers in daily programming and scheduling.
• Additional responsibilities, as determined by program needs or the Executive Director

• Minimum:
• 2‑ or 4‑year college degree in human services, social work, psychology, counseling or related area, or commensurate lived experience
• Awareness of the impact of human trafficking and trauma
• Two years of experience working in direct care Familiarity with Microsoft Office and Microsoft 365 platforms
• Must be over 21 years of age (with relevant experience or education)
• Preferred:
• Over 25 years of age
• Four years of experience working in direct care, preferably in a social service and/or residential setting
• Training and/or certification in trauma‑informed care

• Purposeful and intentional relationship with Jesus Christ.
• Enthusiastic about providing recovery support to residents.
• Understanding of sex trafficking, exploitation, addiction, and what trauma‑informed care looks like.
• Cultural competency, ability to communicate effectively with individuals of all backgrounds and cultures.
• Flexibility in work schedule as determined by program needs.
• Able to remain calm in stressful situations and be supportive of residents who may be experiencing pre‑crisis or crisis situations.
• Able to work with women who have experienced severe trauma without judgment or unrealistic expectations.
• Able to work with sensitive information, using discretion for the safety and security of residents and staff.
• Able to maintain healthy boundaries.
• A “self‑starter” and driven to follow up on assignments.
• Participation in all required training and shows understanding of the training content

Residence Manager

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential…