T Mobile Authorized Retailer Sales Associate

Join to apply for the T Mobile Authorized Retailer Sales Associate role at GP Mobile
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• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the US. We seek candidates with hustle and ambition for unlimited potential. We offer full‑time and part‑time positions.

Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be! We have FT and PT positions available. Se prefieren hablantes bilingües de español, pero no se requieren.

Be unstoppable with us!

Retail Sales Representatives (RSR) work as a member of the Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast‑paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies.

As a Retail Sales Representative, you will be required to successfully complete new employee training.

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting‑edge IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Being skilled with and consistently using digital tools in interactions and onboarding to actively demonstrate coverage, plan features, and on‑site training.
• Building confidence in T‑Mobile plans and services and helping customers live unlimited, feel the love, stay connected and go further.
• Completing training on the T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Consistently seeking out information between customers to learn about innovations in wireless and technology.
• Collaborating with T‑Mobile employees across channels, including business and customer service, to own the customer experience, resolve issues and hand off leads.

• Passionate customer advocate with a desire to be yourself when connecting.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers.
• Effective at balancing customer needs and performance goals.
• At least 6 months of customer service and/or sales experience; retail environment preferred.

• Competitive base pay plus commission (starting at $15/hour).
• Benefits for part‑time and full‑time associates.
• Medical, dental and vision benefits.
• 401K Plan.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

Ready to take the next step? Isn’t it time you explored what could become the career move of a lifetime? Apply today!

At Luna Wireless, a T‑Mobile Premium Retailer, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage everyone—including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents—to apply. We are an equal‑opportunity employer and welcome everyone to our team.

We do not require that you meet every single qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this or other roles.