Store Manager, Retail & Store Manager

Lead a dynamic garden retail team where no two days look the same, and your leadership directly shapes the customer experience.

• Variety in Your Day: Lead a fast-paced retail environment where every season, customer, and challenge brings something new.
• Less Desk Time: Stay active and engaged throughout the day while leading operations on the sales floor and throughout the garden center.
• Meaningful Customer Interaction: Help customers solve problems and confidently complete their gardening and outdoor projects.
• Team Leadership Impact: Support, coach, and encourage your team while fostering a positive, successful work environment.
• Flexible, Family-Oriented Culture: Join a family-owned company that values teamwork, community involvement, and investing in employees.

At Esbenshade's Garden Centers, we're more than just a place for plants — we're a family-owned business with deep community roots, an entrepreneurial spirit, and a passion for helping things grow. For more than 60 years, we've built a trusted reputation for quality products, exceptional customer service, and relationships that stand the test of time. Our success is driven by a hardworking, collaborative team that values fresh ideas, takes pride in what we do, and embraces opportunities to grow, lead, and make a lasting impact.

• Oversee day-to-day operations for the Lititz retail location, including nursery, greenhouse, garden center, design, and customer service departments.
• Lead, coach, & support department managers, team leads, and retail associates across seasonal operations.
• Manage staffing, scheduling, team development, performance management, and shared store opening and closing responsibilities.
• Maintain high standards for store presentation, safety, operational consistency, and customer experience across the store and nearby retail locations.
• Partner with department leaders and buyers to support merchandising, purchasing, inventory management, and seasonal product planning.
• Monitor store performance metrics, support revenue and profitability goals, and ensure accuracy in POS and inventory systems.
• Resolve escalated customer concerns with professionalism and a solution-oriented approach.

• Retail Leadership
  
  Experience:
  
  5+ years of retail management experience, preferably within a garden center, nursery, greenhouse, or related retail environment, with the ability to build strong teams and maintain a positive workplace culture.
• Communication and Interpersonal
  
  Skills:
  
  Ability to communicate professionally and build strong relationships with employees, customers, vendors, and leadership.
• Organizational and Analytical Strengths: Strong time management, problem-solving, and organizational skills with the ability to balance multiple priorities in a fast-paced seasonal environment.
• Self‑Motivated and Adaptable: Self-directed, dependable, and flexible in changing retail and seasonal conditions.
• Technical and Physical Capability: Comfortable using POS and inventory systems while working in active retail and greenhouse environments that require extended standing, lifting, and exposure to varying temperatures.
• Values‑Driven Mindset: Committed to teamwork, customer service, and supporting a collaborative, hardworking culture.

• $62,000-$68,000 annual salary, depending on experience
• Full-time Monday-Saturday retail leadership schedule with overtime during peak seasons
• No Sunday hours and flexible scheduling support during busy seasons
• Paid time off
• Paid holidays
• Retirement plan with Roth IRA eligibility
• Life Insurance
• Employee Assistance Program
• Christmas bonus
• Family-owned company that invests in employees, supports local nonprofits, and values generosity, teamwork, and long‑term relationships