Payment Specialist

Payment & Refund Control Specialist

The Payment & Refund Control Specialist is responsible for daily validation of multiple claims payment cycles, which includes accurate, efficient and timely end-to-end processing of claims refunds and stop‑payment requests.

Key responsibilities include, but are not limited to, timely balancing and verifying payment data (daily and monthly adjudication controls to check register), evaluating the results of claim adjustment transactions on payments, assisting with problem resolution with the appropriate information systems staff, and communicating the same to various operational areas.

• Minimum one (1) year of recent bookkeeping or accounts receivable experience.
• Microsoft Excel experience required.
• Claims processing or claims adjustment experience preferred.

• Minimum one (1) year of recent bookkeeping or accounts receivable experience.
• Microsoft Excel experience required.
• Claims processing or claims adjustment experience preferred.

• Account Receivable
• Multitasking
• Logical Thinking
• Mathematics
• Problem Solving
• Customer Service
• Strong Interpersonal Communication
• Analyze Information
• Professional Judgment
• Highly Organized
• Detail Oriented
• Time Management
• Confidentiality
• Highly Motivated Self‑Starter
• Microsoft Office Suites including Excel & Word
• Proficiency using computer applications, including spreadsheets, word processing, and database applications.
• Ability to Work Independently or as a Team.

• High School diploma or equivalent.

• Mid‑Senior level

• Contract

• Health Care Provider, Customer Service, and Accounting/Auditing

• Hospitals and Health Care, Insurance, and Accounting

Little Rock, AR