Customer Service Associate

Customer Services Associate Fiscal Support Specialist

University of Arkansas for Medical Sciences (UAMS) offers a hybrid Customer Services Associate Fiscal Support Specialist position within the OPS | Campus Operations Parking Office. The role involves maintaining the Parking Office, providing excellent customer service, and supporting all aspects of parking operations across the UAMS campus.

• Maintain the Parking Office and provide accurate information while maintaining a friendly and professional demeanor.
• Assist customers with parking‑related inquiries and services.
• Handle scheduling, payments, and records for parking facilities.
• Ensure compliance with departmental policies and procedures.
• Collaborate with IT and other departments for parking system maintenance.
• Perform general clerical duties such as data entry, filing, and correspondence.
• Attend ongoing training to remain ACIC/NCIS certified (within 6 months of hire).
• Maintain a valid driver’s license.

• High School Diploma, GED, or equivalent formal education.
• Valid driver’s license.
• Proficiency in Microsoft Office applications.
• Strong communication skills and a professional attitude.
• Ability to work independently and as part of a team.

• Medical, Dental, and Vision plans available for qualifying staff and family.
• Holiday, Vacation, and Sick Leave.
• Education discount for staff and dependents (undergraduate only).
• Up to 10% employer matched contribution to retirement plan.
• Basic Life Insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus.

Annual: $31,200.00 (equivalent to $15.00 hourly).

Entry level
• Part‑time
• Regular full‑time position
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Work shift:

day shift
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Location:

Little Rock, AR (UAMS campus)

UAMS is an equal opportunity institution. The University does not discriminate in its education programs or activities on the basis of protected categories. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Persons must have proof of legal authority to work in the United States on the first day of employment.

Recruitment Contact: ask recruitment. Submit all application materials to the University of Arkansas System Career Site:  Do not send materials directly to the listed recruitment contact. Pre‑employment screening includes TB testing, criminal background check, FBI background check, motor vehicle reports, sex offender registry, and substance abuse testing.