Rehab Office Specialist - Per Diem

Job Description

Rehab Office Specialist - Per Diem role at Valley Health. The employee provides highest quality customer support to VH customers and employees. Communicates regularly with intradepartmental and interdepartmental employees as needed to facilitate operational functions. Under minimal supervision, the employee must demonstrate strong support skills for rehab services department operations; stay up-to-date on current technology, and be able to multi‑task in a stressful and fast paced environment.

The employee facilitates patient access to the delivery of rehabilitation services in a timely manner by scheduling appointments for rehabilitation patients to optimize capacity; completing the patient admission/registration process; and facilitating insurance payment of rehab care by ensuring preauthorization requirements have been met from all potential payor sources, including review of medical/rehabilitation diagnoses and procedures for appropriate medical necessity criteria.

The employee provides clerical/administrative assistance to the Rehabilitation Services Operations team: answering telephones, entering data, compiling and preparing various reports, filing, scanning, ordering and organizing supplies. Additional responsibilities include maintaining a working knowledge of departmental, hospital and organizational initiatives, staying current with communication, and responding to emails in a professional and timely manner.

High School Diploma or GED required. Graduation from an accredited medical secretarial or business program preferred.

One (1) year office experience with strong keyboarding skills preferred.

Ability to complete data entry functions in multiple software systems. Above average organizational skills with attention to detail. Ability to establish and maintain effective working relationships with associates, patients and others. Strong communication skills over the phone or in person. BLS Certification (Basic Life Support) – American Heart Association (AHA) required. New hires must have AHA certification prior to completion of orientation.

• Zero‑Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• Robust Employee Assistance Program
• Healthy U Wellness Program

Valley Health also offers a Health Savings Account, Flexible Spending Account for childcare, life insurance, short‑term and long‑term disability, and professional development. Additional perks include discounts to on‑campus dining and more.

To see the full scale of what we offer, visit

Department: PHYSICAL THERAPY OP – 807090.

Work Shift:

Per Diem. Pay Grade: 107.