Senior Business Analyst

Req : 348109

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Senior Business Analyst to join our team in Little Rock, Arkansas (US‑AR), United States (US).

The successful candidate will join a collaborative team providing Project Management Office (PMO) support for a state Medicaid program. Under the guidance of the team manager, they will contribute to the execution of key tasks, activities, and deliverables.

This role involves close coordination with state business staff, external vendors, and internal consultants to ensure the effective analysis, planning, design, testing, and implementation of critical system enhancements and business process improvements. The ideal candidate will possess in‑depth expertise in Medicaid systems, particularly in all facets of claims adjudication, and demonstrate a strong ability to translate complex business requirements into clear, actionable technical solutions.

• Review project artifacts/deliverables throughout the system development life cycle for quality, compliance, and completeness, document observations and findings using project team processes and standards.
• Analyze and document business, technical, and user requirements related to Medicaid Claims Adjudication and other functional areas.
• Collaborate with state business users, vendors, and internal teams to ensure alignment on project goals and deliverables.
• Identify and communicate project risks, issues, and dependencies.
• Conduct research and provide recommendations to resolve business challenges.
• Develop and execute User Acceptance Testing (UAT).
• Create and deliver presentations and training materials for business users and stakeholders.

• Minimum 10 years of experience in supporting or developing Health Care systems.
• Minimum 9 years of experience in supporting large, complex Medicaid implementation projects, system development methodology and project management principles.
• Minimum 9 years of experience in Medicaid Claims Adjudication, including understanding of claims processing workflows, adjudication rules, mass‑adjustments, and system functionality.
• Minimum 9 years of experience with elicitation and verification of business and technical requirements.
• Minimum 9 years of experience conducting reviews of system development life cycle documentation, project and technical architecture, and design deliverables/artifacts.
• Undergraduate degree or 4 additional years of relevant experience.

• Experience translating Federal and State regulations into working requirements that are actionable by technical teams.
• Experience working with Medicaid Enterprise Systems (MES) vendors.
• Experience with claims editing tools, adjudication engines, or Medicaid analytics platforms.
• Ability to bridge communication between non-technical business users and technical teams.
• Strong analytical, problem‑solving, and documentation skills.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $89,032–$145,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally‑required benefits.

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please . If you’d like more information on your EEO rights under the law, please . For Pay Transparency information, please .