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Legal Intake Specialist
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-01-09
Listing for:
Apex Staffing
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
Join one of Arkansas’s leading personal injury firms as a Legal Intake Specialist — the first point of contact for potential clients. If you thrive in a fast-paced, high-volume environment and love providing exceptional customer service, this is the role for you!
Responsibilities- Answer inbound calls for a multi-location practice
- Make outbound follow-up calls to potential clients
- Create and manage intake files; collect and record client information
- Open new cases in case management software
- Assist with administrative tasks: filing, faxing, sorting, and distributing mail
- Prior inbound customer service experience/call center experience
- Strong problem-solving skills and sound judgment under pressure
- Proficient in MS Office; type at least 55 WPM
- Bilingual (Spanish/English) a plus!
- Monday – Friday, 8:00 am – 5:00 pm
- Excellent benefits, PTO, holiday pay, retirement plan, and plenty of growth potential
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