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EdTech Customer Success Specialist Renewal

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 67000 - 87000 USD Yearly USD 67000.00 87000.00 YEAR
Job Description & How to Apply Below
Position: EdTech Customer Success Specialist – Growth & Renewal

Cengage is seeking a Customer Success Consultant to partner with customers in Mississippi and Tennessee, driving adoption of our education technology and ensuring long-term value. You will manage relationships, renewals, and tailored success plans while championing customer needs.

The role emphasizes training, data-driven guidance, and proactive issue resolution to maximize product usage and outcomes. Travel 20-30% is required to engage customers effectively.

As a EdTech Customer Success Specialist – Growth & Renewal, you will play an important part at Cengage Group in Little Rock, AR, United States.

Our group is growing, and we are hiring a EdTech Customer Success Specialist – Growth & Renewal in Little Rock, AR, United States.

This opening is for the EdTech Customer Success Specialist – Growth & Renewal role at Cengage Group.

We are seeking a motivated EdTech Customer Success Specialist – Growth & Renewal to join Cengage Group in Little Rock, AR, United States.

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