Operations Coordinator, Lead

Job Summary/Purpose

The primary function of this operator position will be to facilitate and coordinate switching activities with business partners for the Transmission Control Center. The Operator will play a key role in ensuring that switching orders are correctly aligned with construction sequencing for capital projects. Operator will also work closely with the grid execution partners to ensure that switching is correctly drafted and coordinated for more complicated grid projects.

Safely and effectively manage the operations of Entergy's bulk electric system from within the Transmission Control Center. Effectively interact over the phone with MISO, field crews, substation personnel, contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditions to anticipate and mitigate potentially dangerous and costly system issues which might impact reliability of the bulk electric system.

System operators continually train to hone their system knowledge and utilize simulation to practice new situations which broaden their expertise. Effectively respond and restore the bulk electric system to safe operating conditions before, during and after major system disturbances. Relies on extensive experience and judgment to plan and accomplish goals.

• Coordinate the cut-in of new construction within the Transmission Control Center (TCC) coverage area by participating in and facilitating required communications to clarify job scope, schedule/sequencing, and other needs of capital project and Grid partners.
• Demonstrate high-level understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures. This individual will serve as the SME for all switching and tagging related work for the TCC.
• Effectively write, review and coordinate complex switching orders.
• This individual will sit on the TCC lead team and will assist leadership to ensure correct staffing is available to execute switching based on workload demands of the center.
• Act as the TCC liaison for implementation of new procedures, software, and other strategic projects as needed.
• Utilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environment.
• Ability to manage multiple priorities-effective prioritization of competing issues, recognizing relevant constraints and opportunities.
• Demonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respect.
• Establish and maintain effective working relationships with peers and Transmission Control Center customers.
• Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners.
• Effective communication to interact with personnel at all levels of organization.
• People management skills, including the ability to effectively coach others and hold others appropriately accountable.
• Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership and communications.
• Identify and contribute to the resolution of complex technical, operational and organizational issues.
• Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages;
  This includes planning and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outages.
• Direct Entergy's switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safety.
• Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy's Bulk Power System and avoid potential regulatory violations.
• Monitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in…