VP Consumer Lending
Listed on 2025-12-03
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Finance & Banking
Risk Manager/Analyst, Loan Officer, Banking & Finance, Credit Analyst
Arkansas Federal Credit Union
VP Consumer Lending
US-AR-Little Rock
Job :
Type: Regular Full-Time
# of Openings: 1
Category: Lending
Little Rock Headquarters
Overview
Working at Arkansas Federal Credit Union
GENERAL DESCRIPTION OF POSITION
The primary function is achieved by tapping into each employee’s highest potential and creating a highly effective team through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. Ensure each employee identifies specific needs and suggests appropriate Credit Union solutions. Accountable for overseeing and coordinating workflow for both Direct and Indirect Loan Underwriting.
Responsible for balancing the risk and reward of consumer credit decisions while minimizing liability to the credit union and consequently, directly impacting the overall financial performance of the direct consumer loan portfolio. Ensure the timely underwriting of Direct and Indirect Consumer loans within Federal Regulations and credit union policy and procedure without jeopardizing integrity, confidentiality, and accuracy. Display functional expertise and leadership directly affecting the development of new lending policies, procedures, processes, sales techniques, and credit products.
Accountable for budgeted loan production for direct and indirect consumer loans and student loans as well as making decisions within existing policies as established by the Board of Directors, President-CEO, EVP-CLO, and SVP-Consumer Lending.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Is responsible for monitoring the day-to-day activity within Consumer Lending (direct, indirect and merchant lending) as well as Student Lending. Answers questions of policy and procedures. Has Loan exception authority. (Current portfolio $290MM direct consumer loans, $960 MM indirect loans and $50MM credit cards)
- Ensures direct consumer loans are underwritten in a timely manner and within guidelines/procedures with exceptions documented appropriately within established authority.
- Ensures loan underwriting channels are integrated and operating at levels to exceed member and dealer expectations.
- Closely monitors market conditions and industry trends to ensure pricing is fair and competitive.
- Establishes and manages relationships with auto, marine, motorcycle, and RV dealers while promoting the utilization of products available through AFCU to obtain forecasted loan origination and revenue goals. Dealers will initiate contact at varied hours (including nights, weekends, and holidays) that often require immediate response in order to maintain meaningful relationships.
- Demonstrate mastery of and perform the functions of a Consumer Loan Underwriter.
- Underwrite and process employee and credit union official's consumer loan applications.
- Underwrite and determine credit worthiness (Approve, Decline, Counter Offer) for member loan requests within given authority, as established by the Board of Directors.
- Remain current and adhere to Credit Union policies and procedures as they pertain to security standards, applicable mortgage regulations, and Article 9 UCC laws' title laws as well as working knowledge of title registration for Arkansas and out of state.
- Responsible for analyzing and maintaining Consumer Loan Underwriting policies, procedures, and processes to ensure compliance with applicable regulations and maximize efficiency.
- Recommends alterations or revisions to loan policies and procedures.
- Develops required new policies and procedures for approval by the President-CEO and/or Board of Directors.
- Ensures Credit Scoring system is up-to-date and accurately reflects the risk vs. reward in the credit unions loan portfolio.
- Address issues and/or concerns with members, dealers, and/or other related 3rd parties as they arise.
- Communicate and correspond regarding loans or applicable collateral/security.
- Counsels with members having complex or "exceptional" problems requiring special knowledge or authority. Advises the SVP-Consumer…
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