Investigator Ii

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position number:
county: pulaski
posting end date: october 28, 2026

the dhs investigator ii works under the supervision of a dhs supervisor/investigator expert. The dhs investigator ii is responsible for conducting eligibility investigations regarding recipients of the snap, medicaid, and tea programs which may or may not include suspected recipient fraud allegations. This position is governed by state and federal laws and polices.

• performs preliminary eligibility investigations for alleged program fraud by contacting employers, neighbors, clients, property managers, etc. Interviews clients and compiles information to document evidence of possible program fraud.
• engages in field work such as residence verification, employer verification, neighbor verification, etc.
• reviews information obtained through investigation to establish suspected fraud.
• documents findings by completing forms and necessary paperwork to report conclusions on eligibility investigations.
• testifies at court or fair hearings as needed concerning documented findings.
• performs and completes special investigations projects as required or assigned.
• performs other duties and/or responsibilities as required or assigned.

the formal education equivalent of a bachelor's degree in business administration, public administration, personnel management, or a related field; plus three (3) years experience in the area supervised or a related field.

the department of human services is a place for people passionate about serving others and changing lives for the better. We care for arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working s, working for the state has great perks, including a pension, maternity leave, paid state holidays, and much more.

At dhs, we take care of our employees so you can help care for others.

job series: inspectors and investigators - investigators

class code: iiv
03p

pay grade: sgs
05

salary range: $47,397 - $70,148

the investigator ii is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision-making. Whether working within the public or private sector, the investigator ii ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre-determined legal and organizational standards.

initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues.plan, organize, and execute investigations using a structured methodology, employing various techniques such as interviews, surveillance, and document reviews.gather relevant documents, physical evidence, and electronic records while ensuring the integrity of data.analyze findings to establish factual patterns and identify potential risks or deviations from established standards.prepare clear, concise, and detailed investigation reports summarizing methodologies, findings, and suggested corrective actions.maintain

meticulous records of investigative processes, evidence logs, and follow-up outcomes for accountability and potential legal review.work closely with internal personnel, external agencies, or…