Access Coordinator II - PRN

Access Coordinator II - PRN

Job Title:

Access Coordinator II - PRN at UAMS - University of Arkansas for Medical Sciences.

Closing Date: 01/30/2026

Type of Position:
Clinical Staff - Medical Ancillary Support

Job Type: Temporary (Fixed Term)

Work Shift:

Day Shift (United States of America)

Sponsorship Available:
No

Institution Name:
University of Arkansas for Medical Sciences

ICE | CORE PA WISL Access Clinics

This position works under supervision and provides comprehensive support for patient care activities. The role may meet, greet, and assist the public, answer telephones and/or coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, collect payments and issue receipts, verify insurance coverage, respond appropriately to third‑party payer requirements, assist with coordinating hospital admissions and surgery scheduling, and perform all duties of the Access Coordinator I level.

This PRN position allows up to 1,000 hours.

• Schedules, reschedules, and coordinates appointments using hospital systems by performing visit notifications.
• Collects co‑pays, deductibles, and/or payments for patient accounts and conducts pre‑registration as needed, inputting and updating accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility and requesting outside records.
• Works and completes work queue daily, assisting other teams as needed.
• Meets, greets, and assists the public and answers telephone calls professionally and friendly.
• Deals with conflicts positively using careful listening and negotiation skills to resolve disagreements.
• Consistently utilizes communication devices and keeps accurate records as required, demonstrating effective service‑recovery skills.
• Attends required training sessions, staff meetings, orientation, and contributes to annual educational needs assessments.
• Performs other duties as needed.

• High School, GED, or formal educational equivalent.
• 2 years direct customer service or healthcare experience.
• Ability to follow oral instruction, read, and write.
• Computer and basic keyboard skills, telephone etiquette, and general knowledge of office machines including printers and scanners.
• Excellent customer service skills.

• Knowledge of basic medical terminology preferred; expected to be competent within 3 months of hire.
• Registration experience preferred.

$15.26 per hour

• List of three professional references (name, email, business title).
• Resume.

• Proof of veteran status.

• Annual TB screening.
• Criminal background check.

Constant Physical Activity: Feeling, hearing, manipulating items with fingers (keyboarding), repetitive motion, sitting, talking.

Frequent Physical Activity: Grasping, reaching, standing, walking.

Occasional Physical Activity: Crouching, kneeling, lifting, pulling, pushing, stooping.

The University of Arkansas is an equal opportunity institution. All employment is conducted without discrimination on the basis of age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns regarding Title IX may be sent to the university’s Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at ask recruitment.

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family.
• Holiday, vacation and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement:
  Up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using UAMS pharmacy.