Access Coordinator II - Neurosciences

Access Coordinator II – Neurosciences

University of Arkansas for Medical Sciences (UAMS)

Closing Date: 01/13/2026

Type:
Regular, Full‑time

Sponsorship Available:
No

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The Access Coordinator works under supervision and provides comprehensive support for patient care activities. The position may meet, greet, and assist the public, answer telephones, coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, collect payments, issue receipts, verify insurance coverage and respond appropriately to the requirements of third‑party payers.

• Schedule patient appointments, follow‑ups, imaging (MRI, CT), and diagnostic tests.
• Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or specialist referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Perform other duties as needed.

Minimum Qualifications

• High School Diploma/GED plus 2 years of customer service or healthcare experience.
• Must be able to perform all duties of the Access Coordinator I and II level.
• Basic proficiency with computers and data entry (MS Office preferred).

Preferred Qualifications

• Certified Health‑care Access Associate (CHAA) Certification.
• Experience with external radiology testing.
• Knowledge of CPT codes and/or medical terminology.
• Three (3) years of experience in registration, billing, or scheduling in a health‑care environment.

$31,740.80 ($15.26/hr)

• Resume
• List of three Professional References (name, email, business title)

• Proof of Veteran Status

Please contact ask recruitment for recruiting related questions.

This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.