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Healthcare Administration Medical Billing and Coding Medical Office Medical Receptionist

Medical Billing​/Patient Account Representative

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Little Rock Pediatric Group, PA
Full Time position
Listed on 2026-01-14
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding, Medical Office, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Description

Business office staff are expected to function as a team with leadership from the supervisor. All employees of the business office should be fully cross‑trained in all duties in the event of illness, vacations, or other extended absences.

Primary Duties
  • Daily account prep for scheduled patients
  • Insurance verification
  • Payment posting
  • Submission of bills, either electronically or by paper
  • Prepare bank deposit
  • Process new patients’ financial information
  • Follow‑up with payers on accounts receivable
  • Handle customer service request related to billing
  • Resubmit rejected claims
  • Process refunds
  • Work with Medicaid patients for PCP assignments
  • Collect fee tickets
  • Balance petty cash daily
  • Follow‑up on patient balances
Secondary Duties
  • Serve as back‑up to front office staff regarding billing/collection issues
  • Troubleshoot questions regarding insurance coverage
  • Other duties as needed for smooth operation of the clinic
  • Cross‑trained in charge‑posting, check‑in, check‑out, and scheduling
General Work Hours

Monday through Friday, 8:00-5:00.

Education

High school diploma or equivalent.

Experience

1 year experience in medical billing office required. 2+ preferred. Specific experience with posting payments and insurance follow‑up preferred.

Requirements
  • The ability to handle multiple requests in an organized and professional manner.
  • The ability to properly handle cash, credit card, and check payments.
  • A good understanding of basic practice management software.
  • A good understanding of the medical office revenue cycle.
  • A working knowledge of CPT codes and ICD‑9 codes, as well as the respective manuals.
  • A working knowledge of HCFA 1500 billing.
  • The ability to answer a multi‑line telephone system, transfer calls, and retrieve voice mail.
  • The ability to use appointment scheduling software.
  • The ability to operate a scanner, a fax machine, and a copier.
  • The ability to function within a team framework with willingness to cross‑train.
  • Working knowledge of Microsoft Office products (Outlook, Excel, Word, Teams).
  • Working knowledge of claims processing, including interpretation of EOBs and denial/rejection codes.
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