Software Product Verification Engineer II

Uniti is a premier insurgent fiber provider dedicated to enabling mission‑critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber‑based communications services to connect and empower people and businesses.

The Software Product Verification Engineer is responsible for verification and support of a portfolio of cloud software products comprising the platform for the Office Suite UCaaS service. Products include silhouette cloud VoIP application server, Now Message cloud voicemail application, and Open Link cloud media server.

The Software Development Teams will create new releases of the different products on an as‑needed basis, and members of the Software Verification Team will oversee testing the new product versions in a test environment before certifying them for deployment to production. After deployment the verification team will work with the support teams at the time of the deployment and certify that the component is functioning as expected in the production environment.

Another role of the verification team will be to work alongside the support team in validating or diagnosing customer‑reported issues. This may include taking customer reports and attempting to reproduce them in a test environment where more data can be collected for the development teams to resolve the issue and then verify the solution to the defect.

• Software verification using Agile methodology with a focus on ensuring that the products under development meet the specified requirements and maintain high quality.
• Execute test plans, identify and document defects, and develop test plans for new capabilities.
• Install, configure and maintain your Linux‑based virtual test environment.
• Work closely with developers, support engineers and other verification engineers to accurately identify and resolve defects.
• Troubleshooting and technical support of production systems.
• Work independently as well as in a cross‑functional team.

• A technical background in VoIP solutions or UCaaS with experience in Linux and Linux commands, virtualization, security, networking, and high availability is required.
• Experience working in an IT ticketing platform.
• Experience with software product verification, software system support, or development, and knowledge of test methodologies.
• Excellent verbal and written communication skills are required.
• Strong analytical and troubleshooting skills are an asset.
• Experience with automated testing and Python is recommended.

• 5 years of experience constructing and executing test plans, estimating effort, identifying and documenting defects, and recognizing that the product has achieved the expected quality level.

The starting compensation range for this job is $67,100 to $88,100.

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non‑U.S. citizen personnel. Offers of employment extended to non‑U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non‑U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval…