Claims Specialist

The Claims Specialist is responsible for investigating, processing, and resolving parcel shipment claims. This role requires strong attention to detail, effective communication skills, and the ability to manage documentation and data accurately in a fast‑paced, team‑oriented environment.

• Investigate and process parcel shipment claims in a timely and accurate manner
• Collect, review, verify, and maintain all required claim documentation
• Process claim payments in accordance with company policies and procedures
• Communicate with carriers and internal teams via phone and email
• Provide support to co‑workers and assist with additional duties as assigned by management
• Perform filing, scanning, data entry, and message handling
• Complete other related duties as required

• Strong interpersonal, verbal, and written communication skills
• Proficiency in Microsoft Office and database systems
• Advanced Microsoft Excel skills, including pivot tables
• Highly organized, dependable, and detail‑oriented
• Ability to multitask and perform accurately in a high‑paced, team‑oriented environment
• Strong attention to detail with the ability to identify and correct errors
• Capable of performing repetitive tasks with consistency and accuracy
• College degree preferred

2 Years

Entry level

Full‑time

Finance and Sales

Retail

Location:

Little Rock, AR

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