Software Integration Administrator

Software Integration Administrator – Dillard's

Are you interested in a dynamic and evolving IT position? Do you crave highly diverse IT platforms to dig into and learn from? If you have a proactive, positive attitude and an engaging personality, this role on the Software Integration and Administration team might be for you.

This unique, diverse position will interface with all areas of technology and all lines of business. As a Software Integration Administrator, you will have the chance to enhance your skills and learn new ones, working on challenging projects that contribute to overall business success.

Our team is closely-knit, valuing diverse skills, experiences, and perspectives. With the ability to adapt quickly, you will take initiative, get things done, and receive support to learn new skills and technologies.

• Work with network engineers, system administrators, database administrators, and information security to design application server environments
• Serve as a liaison between the Infrastructure administration groups and end‑users of the applications
• Understand how IT issues impact business and proactively identify potential problems and solutions
• Develop relationships with vendors and internal clients, ensuring systems meet corporate quality standards and industry best practices
• Meet with clients to understand their needs and translate those into technical requirements
• Coordinate with development teams to identify business needs
• Architect and automate business processes within Dillard's application framework
• Participate in an on‑call rotation

• Authorization to work in the United States without sponsorship
• Ability to work onsite at Corporate Headquarters in Little Rock, AR
• Analytical and problem‑solving abilities
• Ability to prioritize and execute tasks in a high‑pressure environment
• Excellent oral and interpersonal communication skills
• Ability to follow directions and complete tasks in a timely manner
• Experience with
  * NIX and/or Windows
• Effective scripting and automation knowledge, and the ability to analyze systems to meet client needs

• Skilled at working within a team‑oriented, collaborative environment
• Experience with LDAP (Lightweight Directory Access Protocol) or Active Directory
• Experience in application development
• Strong technical documentation skills
• Experience with multiple scripting languages
• Experience with Java, JavaScript, and/or Power Shell would be very beneficial

• Learn the apps the team is responsible for
• Familiarize yourself with Tenable, and navigate within the application
• Familiarize yourself with the IAMS process
• Work with the team lead to know which application you'll become the SME on

• Navigate Service Now and know how to open a change ticket
• Discuss mail flow and understand how email flows through our applications
• Create new FTP rules on demand and rerun existing rules when requested
• Create a Lucidchart diagram and documentation for one of your applications

• Speak in detail about the IAMS process
• Resolve software vulnerabilities and install updates on your assigned applications
• Familiarize yourself with the code repository and handle its day‑to‑day maintenance
• Join the on‑call rotation and handle on‑call for the applications you've been assigned

No immigration sponsorship (ex. H‑1B, TN, STEM OPT) is available for this position.