Data Entry Operator

Ask IT Consulting Inc. envisions itself as a leader in IT services and staffing in the coming years. With the strong dedication and commitment of our employees, we aim to surpass our competitors and establish a wider channel of media marketing to build better connections with clients.

Short

Description:

This position is part of the Dental Unit Claims Processing Team, responsible for data entry, general office tasks, and answering phone calls from providers and recipients.

Complete

Description:

Dental Unit Claims Processing Team Member

• Opening and distributing mail to dental unit staff
• Logging incoming prior authorization requests
• Adding or updating prior authorization records in the MMIS system
• Answering incoming phone calls from providers and recipients, including:
• Providing basic policy information
• Looking up information in the MMIS system
• Transferring calls to other dental unit staff when necessary

• Preferred experience in dental or medical claims processing
• Experience answering phones in a medical/dental office environment
• 2 to 4 years of relevant experience
• Associate's Degree or equivalent preferred
• Ability to follow written and spoken instructions
• Typing speed of at least 35 WPM
• Accurate data entry skills, including accessing and verifying information on a computer
• Proficiency with automated equipment such as electronic keyboards, display screens, and memory devices
• Knowledge of basic scanning and imaging equipment, including techniques like pan, skew, and image correction
• Ability to perform basic data mining and data capture
• Experience with electronic data transmission, typically via FTP
• Keypunching and verifying records in specified formats (e.g., ASCII)
• Attention to detail to maintain an error rate below 0.5%
• Weekly pickup and delivery of data forms
• Second individual to verify 100% of key entries
• Knowledge of imaging and visual display practices, procedures, and techniques
• Understanding of arithmetic and numbering systems
• Ability to operate equipment efficiently and accurately