Automation, Senior Specialist

Job Details

• Title: Principal Technical Product Owner
• Industry: Entertainment
• Duration: 12+ month contract
• Location: Remote, EST Hours
• Rate Range: $50-$56/hr
• Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

• In this role, you will utilize your specialized knowledge of messaging channel end-to-end solutioning to enable global commerce, identity, and research messaging.
• Your role is critical to ensuring compliance messaging functions per the requirements; and you partner with commerce and identity engineering/product to ensure observability, redundancies, and other mitigation tactics are in place.
• Additionally, you partner with research teams to field global research studies via messaging solutions that your team manages end-to-end.
• You ensure relentless sustainment of a high-quality user experience through a rigorous quality assurance approach and intra-team peer feedback.
• You utilize experimentation methods to improve user engagement and reflect against insights to understand the impact of your solutions.

• Focus on major areas of work, typically 20% or more of role
• Engages marketers in refinement sessions to clarify strategy requirements to finalize intake.
• Provides custom or experimental solution design against a marketer strategy requirement and gains marketer acceptance of the solution.
• Builds messaging solutions and conducts self-quality assurance testing.
• Conducts marketer user acceptance testing (UAT) for custom solutions.
• Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
• Actively monitors solution deployment for a limited period to identify potential bugs to remediate or mitigate readily.
• Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilizes that insight in go-forward refinement sessions or team reporting.

• 3+ years of work experience in marketing operations, analytics, or equivalent applied roles
• 1+ years of experience working in agile teams
• Applied coding of template scripting languages (e.g., liquid, handlebars)
• Working knowledge of messaging best practices (email, push, in-app)
• Experience conducting experiments to minimize bias against the experimental design
• Possessing a high bar for quality, and the ability to readily spot potential bugs
• Superb writing skills to utilize for documentation, solution design, and insights
• Excellent communication skills with globally diverse cultures
• Curious and analytic mindset, striving to continuously improve expertise
• Verbal and written proficiency in the English language

• Active certifications in messaging platforms (Salesforce Marketing Cloud, Braze, Adobe Experience Manager)
• Working knowledge of SQL
• Verbal and writing proficiency in multiple languages

• Bachelor's Degree

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.

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INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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