Tier 1 IT Support Specialist — User-Centered Help Desk
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Arkansas Department of Transportation is seeking an Information Technology Service Desk Specialist to handle day-to-day IT user support and Tier 1 issues. This role reports to the Section Manager of IT User Services and requires strong communication and problem-solving skills.
Typical duties include assisting users, installing or troubleshooting software/hardware, and supporting IT projects. Candidates should have an associate’s degree or equivalent experience and a customer-centric mindset.
Step into the Tier 1 IT Support Specialist — User-Centered Help Desk role at Arkansas-Department-of-Transportation-2 in Little Rock, AR, United States and grow with us.
The position is based in Little Rock, AR, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
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