Business Intelligence Analyst

Closing Date: 10/24/2026

Type of Position: Professional Staff - Project/Program Administration

Job Type: Regular

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The Business Intelligence Analyst / Developer designs, develops, and maintains reporting solutions, data products, and automated processes supporting Institutional Advancement's Salesforce CRM environment. The position uses SQL, data modeling, ETL processes, Salesforce reporting, and business intelligence tools to transform institutional data into accurate, accessible, and actionable information.

The position manages the full reporting lifecycle, including gathering requirements, preparing and validating data, developing reports and dashboards, delivering results, documenting business logic, and converting recurring requests into reusable or automated solutions. The individual works with technical and nontechnical stakeholders to translate business questions into reliable reporting products.

As reporting technologies continue to evolve, the position also designs, tests, and manages AI-assisted reporting and automation processes. This includes developing prompts and instructions, establishing business rules and human-review checkpoints, evaluating outputs, monitoring process performance, and identifying appropriate uses of emerging AI capabilities. The position ensures that reporting and AI-assisted processes protect sensitive data and comply with approved definitions, security requirements, and institutional standards.

The ideal candidate is a practical problem-solver who can work across the reporting stack, learn new technologies quickly, communicate clearly, and build sustainable solutions rather than one-time outputs.

Qualifications:

• Bachelor's degree in computer science, information systems, data analytics or related field plus two (2) years of experience in data analysis, database management, reporting development, or business intelligence,
  or
• High School diploma/GED plus six (6) years of experience in data analysis, database management, reporting development, or business intelligence required.
• Must have working experience in at least two or more of the following: SQL, Data Warehousing, Semantic Data Models, and/or Epic Clarity.
• At least one year of experience in a client-facing role providing technical solutions.

Knowledge, Skills & Abilities:

• Proficiency in SQL and ETL tools.
• Experience with Salesforce CRM reporting and dashboard development.
• Working knowledge of data warehousing concepts and database structures.
• Familiarity with data integration processes and troubleshooting connectivity issues.
• Ability to translate business needs into technical solutions.
• Effective communication and collaboration skills to work with cross-functional teams.

Preferred Qualifications:

• Knowl…