IT Triage Specialist - First-Call Fix & Support
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
New Charter is seeking an IT Triage Engineer to join Nettech at one of our office locations. You will be the first point of contact for clients, handling phone intake, ticket creation in Connect Wise, and quick resolutions for common issues while routing complex problems to Tier 2/3 with clear context.
This in-office role emphasizes accurate documentation, calm handling of high call volumes, and strong communication.
As a IT Triage Specialist
- First-Call Fix & Support, you will play an important part at New Charter Technologies, LLC in Little Rock, AR, United States.
Join us at New Charter Technologies, LLC as our next IT Triage Specialist
- First-Call Fix & Support in Little Rock, AR, United States.
We are currently recruiting a IT Triage Specialist
- First-Call Fix & Support for our team in Little Rock, AR, United States.
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