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Fraud Escalation Lead: Coaching

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: RemX | The Workforce Experts
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst, Banking & Finance
  • Finance & Banking
    Regulatory Compliance Specialist, Risk Manager/Analyst, Banking & Finance
Salary/Wage Range or Industry Benchmark: 72000 - 88000 USD Yearly USD 72000.00 88000.00 YEAR
Job Description & How to Apply Below
Position: Fraud Escalation Lead: Real-Time Coaching

RemX | The Workforce Experts in Little Rock, AR is seeking an experienced Escalation Manager to lead high‑risk fraud customer escalations in a busy contact center environment.

You will own complex investigations, coach frontline teams, and coordinate with stakeholders to balance fraud prevention with customer experience. This role develops processes, analyzes trends, and may grow into managing a team of 10–12 specialists.

We are currently recruiting a Fraud Escalation Lead:
Real-Time Coaching for our team in Little Rock, AR, United States.

The advertised compensation is 72.000 - 88.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Fraud Escalation Lead:
Real-Time Coaching role in the description above.

We appreciate your interest in this position.

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