Hybrid CX Training & QA Manager
Listed on 2026-10-16
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Management
Regulatory Compliance Specialist, IT Project Manager, AI Business & Operations
Summit Utilities, Inc. is seeking a Manager of Customer Experience, Training and QA (SGL
33) for a hybrid role based in Little Rock, Fort Smith, or Fayetteville, AR.
You will lead training and QA strategies across Customer Service, Billing, and Collections, driving quality, readiness, and regulatory compliance. You will oversee curriculum governance, learning effectiveness, and readiness for major process changes and system implementations, while managing a team and partnering with enterprise
This role, Hybrid CX Training & QA Manager at Summit Utilities, Inc., could be your next career step.
For the Hybrid CX Training & QA Manager position at Summit Utilities, Inc., we are reviewing applications now.
Step into the Hybrid CX Training & QA Manager role at Summit Utilities, Inc. in Little Rock, AR, United States and grow with us.
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